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  • Cancellation and change of order should be made at least 24hours before delivery. For cancellation and change of order please get in touch us immediately.
  • Accommodated refunds are less service fee when you paid via Paypal, Money Remittance or any similar agencies.
  • Flower Patch will accommodate refund when we miss delivering your order due to unforeseen situations at company’s fault.
  • Flower Patch will also accommodate refund when the flower arrangement is wilted or damaged.
  • Complaints will be entertained within 24hours only from the time of delivery.

 Promo Details

  • Until Dec 2019 Only

  • Bawat isang buyer ay kinakailangang magregister sa aming website.

  • Bawat isang buyer ay makakakuha ng FLOWER POINTS sa pagbili ng mga items na aming binebenta.

  • Ang FLOWER POINTS ay pwede lang ipambili
  • Get 10 point for every 1000 php pesos you spend.

  • Decimals are omitted

  • FLOWER POINTS can be used to pay online only

  • FLOWER POINTS will expire at the end of the year

  • FLOWER POINTS are not transferrable.

  • FLOWER POINTS can not be converted to cash.

  • Only Registered members qualify for FLOWER POINTS.


PWEDE POINTS DISCLAIMER

  • Ang FLOWER POINTS ay hindi convertible sa cash, convertible lang sa paying points o pwede lang ipambayad.

  • Kami ay mayroong authority na idesregard, bawiin, kunin o tanggaling ang inyong points kapag napatunayang dinaya, inabuso, illegal na pag ka kakuha, ipinasa o hinack ang pag a accumulate ng FLOWER POINTS.

  • Kami ay mayroong karapatan na iterminate, I accept o I reject ang inyong points base sa sole discretion ng aming kompanya.

  • Kami ay may karapatang idisqualify ang isang participator kung sakaling mapapatunayan na may intensyong pandaraya, intensyong hindi maganda sa mga points o anu mang illegal at hindi naaayon sa batas.

  • Ang buying capacity value o equivalent ng FLOWER POINTS ay pwedeng magbago anumang oras o anytime, Pwedeng tumaas o bumaba ng walang paalam, permiso, pahintulot sa kahit kanino man.

  • Kami lang (flowerpatch) ang pwedeng mag approved kung ilang amount lang yung pwedeng magamit sa inyong points. pwede itong magbago anumang oras.

  • Wala kaming pananagutan o liability sa kahit anong pwedeng maging problema o dahilan ng problema na may kinalaman sa FLOWER POINTS.

  • Wala kaming pananagutan, liability o anu mang responsibilidad mula, manggagaling o may kinalaman sa libreng FLOWER POINTS na aming pinapamigay.

  • kung mayroong reklamo na may kinalaman, direkta o bahagya, kami lamang ang maaring umayos at mag ayos ng problema

  • Sa inyong pagsali bilang isang miyembro , Kayo ay kusang loob na napasasakop sa mga rules and regulation ng yourflowerpatch.com.

ANG PROSESO

  • Una, kailangan ang buyer o shopper ay registered sa aming website.

  • Kung ang buyer ay registered na, kailangan ay naka log-in bago bumili.

  • Para magkaroon ng FLOWER POINTS, kailangan ay bumili sa aming website. Ang kada 1000 php na iyong mabibili ay may katumbas na 10 FLOWER POINTS.

UPDATED FEB 2020 : Flower Patch opened on May 4, 2012 and is located at 38A Pearl St. corner C.Raymundo Ave. Doña Juana Subd. Rosario Pasig. As of today yourflowerpatch is now based on Makati, Manila and Quezon City.

Owners have complete understanding about flowers and in the industry due to decade of experience before Flower Patch. We are very confident of the quality of our flowers, designs and service. We see to it that we pay attention even to the tiniest detail and keep our designs presentable, elegant and dynamic to help customers nurture and enhance their relationships with the important people of their lives. Posted flower arrangements are all our actual designs and orders of our valued clients and were not downloaded from the internet.

We know how important it is to you that the flowers you send express your feeling and bring much appreciation from the recipient. We are determined to continue the tradition of flowers through innovative, contemporary, classy and good quality flower arrangements and exceptional customer service.

Flower Patch offers flower arrangements whether it is for a specific occasion, such as birthdays, a wedding, a funeral, an anniversary, inaugurals, Valentine’s day, mother's day, graduation day, a new baby, or whether it is just to say “Congratulations”, “Get well”, “Thank you”, “I miss you” or “I’m sorry”. 

Products and services:

Bouquet Arrangement

Basket and Vase Arrangement

Funeral and Sympathy Flowers

Floral arrangements for special occasions like, inauguration, wedding, new baby, debut, party or corporate event.

Floral arrangements just to say “Congratulations”, “Get well”, “Thank you”, “I miss you” or “I’m sorry”.

Flower delivery

Mission

To offer good quality flowers, classy design arrangements and gifts for any occasion.

To help our customers enhance and nurture their relationships.

To provide exceptional customer service, to meet the needs and expectations of our valued customers.

To make every no occasion and special occasion more beautiful, memorable and enjoyable.

Vision

Continue to grow a profitable business

Consumers’ top choice flower shop.

BANK DEPOSIT

BPI

Account Name: Flower Patch Shop

Savings Account Number: 8049-0480-93

Branch: C. Raymundo Ave. Caniogan Pasig

 

METRO BANK

Account Name: The Flower Patch Shop Inc.

Account Number: 498-7-498-01878-1

Branch: C. Raymundo Ave. Pasig

 

EASTWEST

Account Name: The Flower Patch Shop Inc.

Account Number: 200036767498

*Kindly email scanned copy or image of deposit slip once payment has been made.

 

MONEY REMITTANCE

Cebuana Lhuillier, LBC, Money Gram, M Lhuillier, Palawan Express Pera Padala

Payee to: Noel B. Millena

Address: 38A Pearl St. corner C. Raymundo Ave. Doña Juana Subdivision, Rosario Pasig

*For us to be able to claim the payment please email or text to us below details

- Complete Name of Sender

- Control Number or Tracking Number

- Exact Amount Sent

- Location where remittance was made

 

CREDIT CARD VIA PAYPAL

Send payment to This email address is being protected from spambots. You need JavaScript enabled to view it.

Or forward us your email address and we will send payment request via email

*Kindly notify us if payment has been made so we can check it online

You may reach us in these numbers from Mondays – Sundays from 8:00 am to 9:00 pm. We are open during holidays except Maundy Thursday, Good Friday, Christmas Day and New year’s Day. Should you wish to inquire during holidays or beyond store hours, please text or call our Globe Mobile number.

 

SAME DAY  DELIVERY

  • We offer FREE and SAME DAY FLOWER DELIVERY in Metro Manila, Cainta, Taytay, Antipolo and San Mateo Rizal. Specific time of delivery is not certain. Please expect delivery anytime on requested date of delivery.
  • Orders placed beyond 2:00pm (Philippine Time) will be automatically scheduled and prioritized the next day.
  • Our delivery starts at 9:00am to 7:00pm. Delivery charges may apply for orders with delivery time request.
  • Same Day Delivery is not possible on Valentine’s Day and Mother’s Day due to bulk orders during these seasons. Orders placed within Valentine’s Day and Mother’s Day will be delivered the following day. Please check cut-off notice before placing an order.

PROVINCIAL DELIVERY/OUTSIDE  METRO  MANILA

  • For outside Metro Manila and provincial delivery, it is strictly advised to call or email us first before placing your order for us to check if recipient's address is deliverable.

            Please inquire at:

            Landline(02)8848-3071                                                                     

           Globe (Viber) 0917-891-7402 

           Smart 0947-990-2281

           SunCellular 0925-391-7402 

           Email This email address is being protected from spambots. You need JavaScript enabled to view it.                                                               

  • No outside Metro Manila or provincial delivery on Valentine’s Day, Mother’s Day, Christmas Day, New Year’s Day and other Holidays.
  • Please give us al least (2) working days prior to delivery date. Please expect delivery anytime on requested date of delivery.

CONFIRMATION OF ORDER

  • We only process orders when we have confirmed the payment. Customer is responsible to inform Flower Patch as soon as payment has been made. Customer is also responsible to send an image of proof of payment.

ORDERING POLICY

  • Once you placed your order, it is understood that you have read, understood and agreed our Terms and Conditions.
  • We only process orders when we have confirmed the payment. Customer is responsible to inform Flower Patch as soon as payment has been made.Customer is also responsible to send an image of proof of payment.
  • All add-on gifts should at least include one (1) flower arrangement. We do not accept delivery orders without any flower arrangement. 

PRICES

  • Prices are in Philippine peso and are subject to change without prior notice. During Valentine’s Day, Mother’s Day, All Saint’s Day etc., prices of supplies increase therefore prices of products also increase.  Prices go back to regular rates after these occasions.

DELIVERY POLICY

  • We offer FREE and SAME DAY flower delivery in Metro Manila, Cainta, Taytay, Antipolo and San Mateo Rizal. Specific time of delivery is not certain. Please expect delivery anytime on requested date of delivery.
  • Our delivery starts at 9:00am until 7:00pm. Delivery charges may apply for orders with delivery time request.
  • Same day delivery is for Metro Manila, Cainta, Taytay, Antipolo and San Mateo Rizal areas only. Orders for same day delivery must be placed before 2:00pm (Philippine Time), otherwise will be delivered and prioritized the following day.
  • Same Day Delivery is not possible during Valentine’s Day and Mother’s Day. Orders placed on Valentine’s Day and Mother’s Day will be delivered the following day. Please check cut-off notice before placing an order.
  • For outside Metro Manila and provincial delivery, it is strictly advised to call or email us first before placing your order for us to check if recipient's address is deliverable.
  • Orders must be placed at least two (2) working days prior to delivery date for delivery orders outside Metro Manila and provincial delivery. Please expect delivery anytime on requested date of delivery.
  • No outside Metro Manila or provincial delivery on Valentine’s Day, Mother’s Day, Christmas Day, New Year’s Day and other Holidays.
  • Sender is responsible in providing complete delivery details for us to assure the success of delivery. Delay or failure of delivery due to incomplete, vague or confusing delivery details is still considered successful delivery by Flower Patch.
    • For the safety of our delivery personnel, Flower Patch has the right to decline order if we find the delivery area and time risky.
    • Re-route delivery is subject for consideration. Additional charges may apply if ever possible. We only re-route within Metro Manila areas only.
  • Flower Patch is not liable for delay or failure of delivery due to acts of God, natural disasters and other reasons beyond control of either party. Flower Patch will deliver your order/s on the next possible day.
  • Refusal of recipient to receive the flower arrangement is still considered as successful delivery.
  • Please consider that our products are perishable so no refund or return when the recipient is not available during the required or agreed date and/or time of delivery. However, in the absence or unavailability of recipient we will either;
      • Residential Delivery
          • Have it received by other family members on her/his behalf.
          • Leave the flower arrangement with your neighbor and notify customer and/or recipient with this information and the status of the delivery of the flower arrangement.
        • Office Delivery
          • Have it received by security guard, receptionist, officemate or whoever possible person on her behalf. We will notify customer and/or recipient with this information and the status of the delivery of the flower arrangement.
        • Hospital Delivery
          • Most hospitals do not allow florists to personally deliver to individual rooms. Flower Patch will deliver flower arrangement in accordance with facility procedures. Failure of delivery due to facility procedures is considered as successful delivery. Please check with the hospital before placing an order.

 

SUBSTITUTION POLICY

  • Occasionally, substitution of color, size and type of flowers, foliages and fillers, wrappers and ribbons and containers is necessary due to unavailability and to meet timely delivery. Substitution is made by our professional florist with equal or of higher value maintaining as closely as possible the theme and style of your selected flower arrangement.
  • Sometimes, comparable substitution of color, shape, design and type of balloons, stuffed toys is also necessary due to unavailability and to meet timely delivery.
  • Seldom, comparable substitution of brand and flavor of chocolates, cakes, wines and doughnuts is also necessary due to unavailability and to meet timely delivery.

ORDER CHANGE, CANCELLATION AND REFUND POLICY

  • Cancellation and change of order should be made at least 24hours before delivery. For cancellation and change of order please get in touch with us immediately.
  • Accommodated refunds are less service fee when you paid via Paypal, Money Remittance or any similar agencies.
  • Flower Patch will accommodate refund when we miss delivering your order due to unforeseen situations at company’s fault.
  • Flower Patch will also accommodate refund when the flower arrangement is wilted or damaged.
  • Complaints will be entertained within 24hours only from the time of delivery.

OTHERS

  • Depending on the season or supply, recipient may receive partially bloomed flowers or fully bloomed flowers.